How to Submit a Concern or Suggestion to the NYCDOT
The easiest way to submit a suggestion, question, or concern to the New York City Department of Transportation is through the “Contact the Commissioner” Form: https://www.nyc.gov/html/dot/html/contact/contact-form.shtml
Before you contact the NYCDOT we suggest that you are prepared with the following information:
Where is the item of concern? Write down an address, intersection, or street segment ahead of time.
What is the issue or problem? The DOT’s form has a long drop-down list to choose from. For example, are you concerned about traffic light/signal, traffic sign, a sidewalk, a crosswalk, lane markings, a pedestrian signal, or a suggestions about a safety improvement?
Describe the situation in a few brief sentences: What is the issue and what do you want done about it (the remedy, repair, or improvement)? Type this up in advance if possible.
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You may also write and mail a letter to the Commissioner of the NYCDOT at:
Mr. Ydanis Rodriguez Commissioner, NYC Department of Transportation
55 Water Street, 9th Floor
New York, NY 10041
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If you prefer speaking with NYCDOT Borough Representative, you may call the numbers below to speak with a helpful staff member:
Queens NYCDOT Borough Commissioner Nicole Garcia 212-839-2510 (Yes, this phone number goes directly to the Queens NYCDOT Office!)
Bronx NYCDOT Borough Commissioner Anthony Perez 212-748-6680
Brooklyn NYCDOT Borough Commissioner Keith Bray 646-892-1350
Manhattan NYCDOT Borough Commissioner Ed Pincar Jr. 212-839-6210
Staten Island NYCDOT Borough Commissioner Roseann Caruana 212-839-2400
If you have any other questions about the NYCDOT, check out their website:
https://www.nyc.gov/html/dot/html/home/home.shtml
The NYCDOT has a Language Translator widget on the top right of their website too!
